The young Managing Director of the mid-sized company was uncertain about the effectiveness of the performance measurement figures being reported, not only from the point of authenticity but also from the point of adequacy.
Business Focus:
The Managing Director was keen to overhaul the Performance Management System and introduce a new and more effective model.
The ELS Way:
A detailed study was undertaken to get a proper perspective by meeting senior and middle level Managers at their two plants in interior Maharashtra and at their corporate office. At the end of the exercise a total assessment was made of:
their long term goal
their production and sales processes
the new direction the organization was taking
their existing corporate culture
the impact the new measures were going to make
Partners in this exercise were the company's committed Human Resource staff, comprising of a veteran and two enterprising Managers, who were eager to see the successful implementation of the new practice, even in the face of resistance, as they clearly understood its benefits. ELS designed the new performance monitoring tool that highlighted the work of the talented, assisted the HR staff in its implementation and stayed with them right through, helping them face the challenges as they came and empowered them to surmount them.
The Outcome:
The new paradigm was successfully implemented and the whole organization got to realize the tremendous benefits generated by the exercise, in terms of productivity, profits and morale uplift